CyberGuard
Incident Response - Cyber Security
24/7/365 incident response with rapid remote and on-site support. Our Cyber Security Incident Response (CSIR) service is CREST-approved, ensuring that you receive the highest level of expertise in the industry.
Emergency support
Our certifications
What is Incident Response?
Swift and secure response is critical to minimising the impact of any incident. Unfortunately, many organisations face challenges when it comes to having the necessary infrastructure to react promptly and effectively.
At Wavenet, we understand the criticality of a cyber incident and offer comprehensive incident response services to help you manage the incident and stay resilient. Our experienced team of cyber security experts is available 24/7/365 to swiftly and effectively respond to any security breaches, minimising damage, and restoring normalcy to your operations.
Emergency Incident Response
Wavenet CyberGuard’s Emergency Incident Response service is designed to help organisations of all sizes and complexities contain and recover from cyber security incidents swiftly and effectively. Our team of certified professionals works tirelessly to restore normal business operations as quickly as possible.
The four phases of incident response
The world we live in today is fraught with cyber threats, and the risk of cyber incidents is ever-present. You can think of an incident response as containing distinct phases of operation:
- Investigation We need to understand what evidence you have that has led you to conclude, or suspect, that you have an incident...
- Containment Once an attack is understood, it is vital that the attack route, and related vulnerabilities, are removed and systems secured...
- Recovery Restoring IT systems and related business functions is clearly a top priority in limiting the financial impact of a breach...
- Communication Calm, timely communications (internally and, where required, externally) is a critical senior management function...
Wavenet’s role in your incident
The role of external experts in a breach response can be wide-ranging. However, we see our role as assessing the nature of your problem, understanding your response capability, and providing timely expertise to fill the gaps and resolve the incident.
The following are examples of the types of management activities that Wavenet can perform, where required:
- Direct internal and external response team actions
- Provide regular update briefings to senior executives
- Liaise with external agencies, such as the Information Commissioners Office (ICO) and law enforcement
- Design external customer communications
- Co-ordinate with your internal or external legal advisers
- Interview staff
- Instigate actions with third-party service providers and system vendors
Technical actions depend upon the nature of the incident. However, some common activities include:
- Network traffic capture and analysis
- Review of system logs
- Forensic imaging of systems
- Suspicious file investigation
- Network vulnerability scanning
Why Wavenet?
If you have been or suspect you have been a victim of a cyber security breach, Wavenet’s 24/7 incident response service can provide instant on-site support. Whether you are new to Wavenet, an existing customer, or have a guaranteed response retainer in place, you can call us now and speak to one of our experienced security engineers.
Crest accredited
A highly experienced CSIR Team capable of handling the most advanced Incident Response engagements.
Incident management
Our expert teams follow established protocols and workflows to ensure prompt response and resolution.
Proactive threat hunting
We engage in proactive threat hunting, actively searching for signs of potential security breaches and vulnerabilities.
Enhanced incident response time
With 24/7 monitoring and dedicated security analysts significantly reduces incident response time.
Service excellence
We care about your business and productivity, so our team is on hand to support you every step of the way.
A better experience
Wavenet CyberGuard's continuous and reliable service provides bespoke solutions to suit your exact business requirements.